Last Revised: December 9, 2009
No Refunds or Exchanges
In accordance with our Terms of Use, Friends of the Festival, Inc. (FoF) does not offer refunds or exchanges of tickets purchased on the TIGLFF Web site or via our mobile site. Before purchasing your tickets we urge you to confirm the title, time and location of the movie you wish to see.
Picking Up Your Tickets
Please read your online and email confirmation pages carefully, as they provide you with important information about retrieving your tickets. Please remember to bring your Print-at-Home Bar-Coded Ticket to the theater if you used this feature. If you can't print or don't have a printer, just take your confirmation number with you. However, if you have a Print-at-Home Bar-Coded Ticket, you MUST present it when you arrive at the theater.
Payment Methods
TIGLFF.com & Friends of the Festival, Inc. accepts American Express, Discover, MasterCard and Visa. We also accept debit cards. TIGLFF & FoF does not accept "Single-Use" card number security products.
Ticket Confirmation and Movie Rating & Review E-mails
As an integral part of your ticketing transaction with TIGLFF.com, we send you via e-mail a ticket confirmation following purchase explaining how to retrieve your tickets, as well as a subsequent invitation to rate-and-review the movie. Providing feedback via the rate-and-review e-mail is optional; if you do not wish to participate, just ignore or delete that email.
If you have any questions about the information above, please Contact Us.
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